Shipping policy

Thank you for shopping with Therefore Threads! We appreciate your support and strive to provide a smooth and reliable shipping experience for every customer.

1. Order Processing

Orders are processed as quickly as possible. Please allow 2–5 business days for processing before your order ships. Processing times may be longer during holidays, sales, or periods of high order volume.

2. Shipping Times

Once your order has shipped, delivery times depend on your location and the shipping carrier. Delivery estimates are not guaranteed, and delays may occur due to weather, holidays, or other circumstances beyond our control.

3. Shipping Confirmation and Tracking

When available, tracking information will be provided by email once your order has shipped. Please allow time for tracking information to update.

4. Incorrect Shipping Information

Customers are responsible for providing accurate shipping addresses at checkout. Therefore Threads is not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping information, contact us as soon as possible at Thereforethreads@outlook.com. We cannot guarantee that changes can be made after an order is placed.

5. Lost, Delayed, or Stolen Packages

If your package is delayed, please check your tracking information and contact the shipping carrier for updates. If your package appears lost or marked as delivered but cannot be located, contact us at Thereforethreads@outlook.com for assistance.

Each situation will be reviewed individually. Any resolution will be subject to applicable law.

6. Shipping Fees

Shipping fees, if applicable, will be displayed at checkout before you complete your purchase. Any available shipping promotions will be communicated through our store.

7. No Refund Policy

Please note that all sales are final, and we do not offer refunds except where required by applicable law. Shipping fees are not refundable where permitted by law.

If your order arrives damaged, defective, or incorrect, please contact us so we can review the issue and determine an appropriate resolution.